eSanjeevaniOPD - National Teleconsultation Service

eSanjeevaniOPD - National Teleconsultation Service of Ministry of Health and Family Welfare, Government of India aims to provide healthcare services to patients in their homes. eSanjeevaniOPD enables free of cost, safe & structured video-based clinical consultations between a doctor and a patient.

eSanjeevaniOPD is based on eSanjeevani - The government of India's flagship telemedicine technology developed by the Health Informatics Group at the Centre for Development of Advanced Computing, Mohali (Punjab), INDIA.

eSanjeevaniOPD - National Teleconsultation Service

Patient registration
Family member registration
Institutional registration (like correctional facilities, Sr. Citizen Homes, Orphanages, etc.)
Queue Management
Video Consultation with a Doctor
Instant messaging (text-based)
SMS Notifications
Serviced by Doctors employed
Free Service (managed jointly by State Governments & MoHFW, Govt. of India)

Salient features of this citizen-friendly web-based National Teleconsultation Service (eSanjeevaniOPD) is a configurable online (no. of daily slots, no. of doctors & OPDs /Specialty clinics, waiting room slots, consultation time limit, etc).

How To Use eSanjeevaniOPD:

- User verifies his/her mobile no. using OTP
- Fills Patient Registration Form
- eSanjeevaniOPD assigns a Patient ID

- User requests a token for consultation
- Uploads health records, if any
- User receives Patient ID & Token through SMS

- Closer to the turn eSanjeevaniOPD sends an SMS notification asking the user to log in
- User logs in using the Patient ID
- Patient enters the clinic and is placed at the end of the existing queue. If there is no queue you will be placed at serial no. 1

- eSanjeevaniOPD assigns a doctor to the patient (time interval depends on the length of the queue)
- As the doctor is assigned to the patient “CALL NOW” button gets activated
- User is required to click the “CALL NOW” button within 120 seconds
- Upon clicking “CALL NOW” within 10 seconds the doctor shows up in the video

- Patient consults the doctor
- During the consultation doctor has an access to the patient’s health records (if uploaded)

- During the consultation, the doctor prepares an electronic prescription (ePrescription)
- At the end of the consultation doctor sends the prescription and closes the call
- prescription shows up on the patient’s end.
- Patient logs out after saving/printing the received ePrescription

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